Draft for review: operator identity and monitored contact details are still being confirmed. These pages are not finalized for launch.
Refund & Cancellation Policy
Last updated October 24, 2026
1.Plans at a glance
- Aurevia Plus Monthly — $4.99 per month. Renews every month until you cancel.
- Aurevia Plus Annual — $39.99 per year. Renews every year until you cancel.
- Aurevia Week Pass — $1.99 for 7 days of Plus. One-time payment. Does not renew automatically.
2.Canceling a subscription
Go to Settings → Billing in Aurevia and choose to cancel, or manage your subscription through the secure Stripe billing portal linked from that page.
When you cancel, your subscription won’t renew. You keep Plus until the end of the period you’ve already paid for, then your account moves to the Free plan. Your notes stay in your account. You can resume before the period ends.
3.Week Pass
The Week Pass gives 7 days of Plus from purchase and ends automatically — there’s nothing to cancel. Buying another Week Pass while one is active adds 7 more days.
4.Refunds
Payments are generally non-refundable once a billing period or Week Pass has started, and we don’t provide partial refunds for unused time after cancellation.
We will, however, review refund requests in good faith — for example, for duplicate or accidental charges, charges after a cancellation that didn’t take effect, or a serious problem that stopped Aurevia from working for you. Contact our contact email (being finalized before launch — until then, reach us from inside the Aurevia app) within 14 days of the charge with the email on your account and the date of the charge.
Nothing in this policy limits any refund or cancellation rights you have under applicable consumer law.
5.Failed payments
If a renewal payment fails, Stripe may retry it and we’ll ask you to update your payment method from Billing. If payment can’t be collected, Plus access may end.
6.Price changes
We’ll give notice before any price change applies to your existing subscription, and you can cancel before it takes effect.